Terms of service
These terms govern the use of the NapLog application and of the website naplogapp.com. They are written to be read once, by a busy person, without a lawyer sitting next to them.
1. Acceptance
By creating a NapLog account, by using the application, or by continuing to use naplogapp.com, you agree to these terms on behalf of yourself and of the childcare program you represent. If you do not agree with them, do not use the service. These terms form the whole agreement between your program and MLJ, SASU regarding NapLog, and they replace anything said in a demo call or an email that contradicts them.
2. What the service is
NapLog is a web application that lets licensed family child care homes and childcare centers record the events of a childcare day, send parents a daily report, log incidents with signatures, track attendance and staff to child ratios, and export those records in a format suitable for a licensing review. The service is delivered over the internet on a subscription basis. It is a record keeping and communication tool. It is not a licensing authority, it does not certify compliance, and it does not provide legal or medical advice. Your program remains solely responsible for meeting the rules of its own state licensing agency and for the care and supervision of every child in the room.
3. Accounts and eligibility
You must be at least eighteen years old and authorized to act for your program to open an account. Account credentials are personal to each staff member and must not be shared between people. The account owner is responsible for adding and removing staff logins promptly, in particular when a caregiver leaves the program, and for the activity carried out under every login attached to the account. Tell us at once if you believe an account has been accessed by someone who should not have it, and we will help you lock it.
4. Acceptable use
You agree to use NapLog only for operating a childcare program and only in line with the law. You will not attempt to access records belonging to another program, probe or interfere with the security of the service, resell or sublicense access, use the service to send unlawful or harassing messages to parents, upload malicious code, or use automated tools to extract data at a scale that degrades the service for others. We may suspend an account that is doing any of these things, and we will tell you why in writing.
5. Subscriptions, plans and billing
NapLog is sold in three plans. Home Provider costs $19 per month and covers one licensed family child care home with up to 12 children and 2 caregiver logins. Small Center costs $49 per month and covers up to 60 children and 12 staff logins with room level rosters and ratio alerts. Center costs $99 per month and covers up to 200 children with unlimited staff logins, multi site reporting and extended record retention. All prices are in United States dollars and exclude any sales tax or VAT that may apply to your program.
Subscriptions are billed monthly in advance on the calendar day the plan started. There is no setup fee, no per child fee, no charge for parent accounts and no minimum term. If your roster or staff count passes the limit of your plan, we contact you before any change and you decide whether to move up, rather than being charged automatically. Prices may change with at least thirty days of written notice sent to the account email address, and a price change never applies to a period you have already paid for.
6. Cancellation and refunds
You may cancel at any time from your account settings, with no cancellation fee and no exit call required. Cancellation takes effect at the end of the monthly period you have already paid for, and the service stays fully available until then. We do not refund part months, because there is nothing to recover on our side, but if a technical failure on our side stopped you using the service for more than a day in a billing period, write to us and we will credit that period. After cancellation your full record export remains downloadable for thirty days, and we will extend that window if a licensing visit falls inside it.
7. Your records belong to you
Everything your program enters into NapLog, including child records, daily reports, incident forms, attendance and staff data, remains the property of your program. We process it only to run the service for you and on your instructions. We never sell it, never use it to train an advertising profile, and never share it with a third party except the infrastructure providers needed to deliver the service. You can export the whole account in PDF and CSV at any time without asking. On deletion, records are removed from live systems within thirty days and from backups within ninety.
8. Availability and support
We aim for the service to be available 99.9 percent of the time in any calendar month, outside announced maintenance windows, which we schedule at night in United States time zones and announce at least forty eight hours ahead. Support is by email, answered by a person within one business day, and the Small Center and Center plans include a scheduled setup session. We may modify or retire individual features, and where a change removes something you rely on we give at least thirty days of notice and a route to export what is affected.
9. Warranty disclaimer
The service is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, MLJ, SASU disclaims all implied warranties, including merchantability, fitness for a particular purpose and non infringement. We do not warrant that the service will be uninterrupted or error free, nor that the records it produces will satisfy the requirements of any particular licensing authority, since those requirements are set by that authority and can change without notice to us.
10. Limitation of liability
To the maximum extent permitted by law, the total liability of MLJ, SASU arising out of or relating to the service is limited to the amount your program actually paid for NapLog in the twelve months preceding the event giving rise to the claim. Neither party is liable for indirect, incidental, special or consequential damages, including lost profits, lost enrollment or the cost of substitute services. Nothing in these terms limits liability for fraud, for willful misconduct, or for anything else that cannot lawfully be limited.
11. Indemnity
Your program agrees to indemnify and hold MLJ, SASU harmless from claims brought by a third party, including a parent or a licensing authority, that arise from your program's use of the service in breach of these terms, from the accuracy of what your staff recorded, or from your program's own licensing and care obligations. We will tell you promptly about any such claim and let you control its defense where the law allows.
12. Changes to these terms
We may update these terms as the service develops or the law changes. Material changes are announced by email to the account address and posted here at least thirty days before they take effect. If you do not accept a change, you may cancel before it applies and export your records. Continuing to use NapLog after the effective date means you accept the updated terms.
13. Governing law and contact
These terms are governed by French law, without regard to conflict of law rules. Any dispute that cannot be settled amicably falls within the exclusive jurisdiction of the competent courts of Paris, France. Before starting proceedings, both parties agree to spend thirty days trying to resolve the matter by email or by call. For any question about these terms, write to MLJ, SASU at jimenezjulien42@gmail.com. Company identification details are on the legal notice, and data handling is described in the privacy policy.